We are based in the UK - all orders are printed within a week and shipped by Royal mail. You will receive a shipping notification when your order has been despatched. International orders take longer to arrive and can be delayed at customs, please be patient as this is out of our control.
UK Royal Mail 1-2 days
Europe 3 days to 2 weeks
USA 1-6 weeks (normally a week but longer if the package is held up at customs)
Australia 3-9 weeks (Customs hold up expected)
Canada 1-6 weeks (Customs hold up expected)
CHRISTMAS DELIVERIES - PLEASE BE AWARE THAT IF YOU HAVE RECEIVED A SHIPPING NOTIFICATION YOUR ORDER IS ON IT'S WAY. WHILE WE GUARANTEE THAT ORDERS ARE POSTED WITHIN ROYAL MAILS LAST ORDER DATES, THERE IS NO GUARANTEE FROM ROYAL MAIL THAT ORDERS WILL ARRIVE BEFORE CHRISTMAS. WE SEND EVERYTHING BY ROYAL MAIL 1ST CLASS POST.
URGENT UPDATE - WE HAVE BECOME AWARE THAT PARCELS POSTED IN THE PAST 3 WEEKS HAVE NOT BEEN DELIVERED. WE SINCERELY APOLOGISE BUT IF YOU HAVE HAD A SHIPPING NOTIFICATION AND YOU HAVE NOT YET RECEIVED YOUR PARCEL IT IS STILL WITH ROYAL MAIL AND UNFORTUNATELY OUT OF OUR HANDS. WE UNDERSTAND HOW FRUSTRATING THIS IS BUT WE DON'T HAVE ANY OTHER INFORMATION FROM THEM AS OF YET.
WE HAVE NOW SWITCHED TO HERMES FOR CURRENT DELIVERIES and you will receive tracking info with your shipping notification.
WE ARE NOW CLOSED FOR XMAS. ALL ORDERS UNTIL DEC 20TH HAVE BEEN SHIPPED. WE WILL BE BACK JAN 4TH.
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