CHRISTMAS DELIVERIES - PLEASE BE AWARE THAT IF YOU HAVE RECEIVED A SHIPPING NOTIFICATION YOUR ORDER IS ON IT'S WAY. WHILE WE GUARANTEE THAT ORDERS ARE POSTED WITHIN ROYAL MAILS LAST ORDER DATES, THERE IS NO GUARANTEE FROM ROYAL MAIL THAT ORDERS WILL ARRIVE BEFORE CHRISTMAS. WE SEND EVERYTHING BY ROYAL MAIL 1ST CLASS POST AND ON THEIR WEBSITE IS SAYS THERE MAY BE DELAYS & SOME UK 1ST CLASS DELIVERIES ARE TAKING A WEEK. https://www.royalmail.com/help/lost-items-parcels-letters
It is the customers responsibility to supply the correct shipping address on the order, we cannot be held responsible for orders returned to us due to an incorrect shipping address being supplied. Additional postage costs will be charged to resend an order.
Shipping times
All orders are processed and shipped within 5 working days, delivery times are dependant on where in the world you are and unfortunately are out of our hands.
UK shipping takes 1-2 days
Europe takes 3 days to 2 weeks
Rest of the word - between a week and 5 (normally a week but longer if the package is held up at customs)
It is the customers responsibility to supply the correct shipping address on the order, we cannot be held responsible for orders returned to us due to an incorrect shipping address being supplied. Additional postage costs will be charged to resend an order.
Shipping times
All orders are processed and shipped within 5 working days, delivery times are dependant on where in the world you are and unfortunately are out of our hands.
UK shipping takes 1-2 days
Europe takes 3 days to 2 weeks
Rest of the word - between a week and 5 (normally a week but longer if the package is held up at customs)
URGENT UPDATE - WE HAVE BECOME AWARE THAT PARCELS POSTED IN THE PAST 2 WEEKS HAVE NOT BEEN DELIVERED. WE SINCERELY APOLOGISE BUT IF YOU HAVE HAD A SHIPPING NOTIFICATION AND YOU HAVE NOT YET RECEIVED YOUR PARCEL IT IS STILL WITH ROYAL MAIL AND UNFORTUNATELY OUT OF OUR HANDS. WE UNDERSTAND HOW FRUSTRATING THIS IS BUT WE DON'T HAVE ANY OTHER INFORMATION FROM THEM AS OF YET.
WE HAVE NOW SWITCHED TO HERMES FOR CURRENT DELIVERIES and you will receive tracking info with your shipping notification.
WE HAVE NOW SWITCHED TO HERMES FOR CURRENT DELIVERIES and you will receive tracking info with your shipping notification.
UK Shipping Costs
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Order Value:
£0.01 - £4.99 £5.00 - £19.99 £20.00 - £39.99 £40.00 - £59.99 £60.00 + Free shipping t's & c's
UK ONLY! Orders must be to the value of £60.00 or over excluding shipping rates shipping will be calculated automatically at checkout |
Postage cost:
£1.50 £2.50 £4.50 £6.50 FREE! |
International Shipping
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Order Value:
£0.01 - £19.99 £20.00 - £39.99 £40.00 - £59.99 £60.00 - £79.99 £80.00 - £119.99 £120.00 & up |
Postage cost:
£4.50 £8.00 £10.00 £16.00 £20.00 £29.99 |
